BSI, the business standards company has published ISO 9002:2016 Quality management systems - guidelines for the application of ISO 9001:2015.
ISO 9001 is the most widely recognised standard in the world, with over a million organisations certified to it.
After the major revision in 2015 there was a clear user demand for guidance, for reassurance of how to meet the common requirements and new clause headings - although in reality many of the requirements are similar to those in earlier editions.
The standard covers all of the requirements in ISO 9001 and follows the structure clause by clause to help users find what they need easily. It applies to all sectors and sizes of organisation at any level of maturity that have or are thinking of putting an ISO 9001 management system in place. ISO 9002 has been written to be inclusive of all types of business, with special emphasis given to newer sectors such as the service industry.
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